LEBANON, Pa. – The U.S. Department of Veterans Affairs (VA) recently announced that video telehealth appointments to Veterans’ homes increased over 1000%, as Veterans increasingly chose virtual care through VA Video Connect during the Covid-19 pandemic. In South Central Pennsylvania, Lebanon VA Medical Center has conducted nearly 7,000 telehealth appointments this year.
VA Video Connect allows Veterans and their caregivers to meet virtually with their VA care teams on any computer, tablet, or mobile device with an internet connection. As in-person interactions decreased in response to the COVID-19 pandemic, VA Video Connect supported Veterans’ abilities to continue care and remain safely at home. Usage of video to home services has been increasing since mid-March with peak usage reaching over 29,000 appointments per day nationwide.
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